Nordstrom Support Ticket - Newport Beach, California

Unacceptable Product Sent - Sketcher Twinkle toes

Created By: KarenBoy's Picture KarenBoy Last Reply: KarenBoy's Picture KarenBoy
Priority Level: [High] Status: [Open]
Created: 3 months ago Last Updated: 3 months ago
Department: N/A Replies: 0
Product: Sketcher Twinkle toes

I ordered a pair of Sketcher Twinkle Toes Shuffle shoes for my 2 1/2 year old granddaughter who is visiting me for Christmas. Anyone familiar with these shoes know that they come from the manufacturer in adorable little boxes that make it a very nice gift. What came to my home from this particular store (Fashion Island, Newport Beach, CA) was a pair of Sketchers with no tags bouncing around in a large white shoe box which someone from this store had handwritten the name and size of the shoes. Then to add insult to a injury, they did not include a packing slip. So, what Nordstrom is giving me for Christmas is one big hassle. I have to go online and print a blank return slip since no packing slip was included, fill it out, then take it to the post office to go at a snail's pace back to Nordstrom. Then wait 14 days for my money back. Oh yes, I almost forgot, I was given the option to purchase a second pair and hope they get it right and it makes it to me by Christmas. Hmmmm, what did I do wrong here? Bought something from Nordstrom, and was particularly unlucky that it came from the "high end" Nordstrom in Fashion Island!


CONTACT THIS BUSINESS

Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More Nordstrom Reviews and Complaints More Nordstrom reviews, complaints, compliments and support tickets
BUSINESSES REPLY HERE

Claim this company Business owners and employees: Register for free and claim your company
Respond to this ticket Companies: Respond to this ticket
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge




Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.
Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More Nordstrom reviews and tickets

Similar reviews and tickets


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team